participatory design – Sustainable Lens

Weâ€™ve got to start with the large to be able to connect the dots of excellence.

Samuel Mann with Allison Druin [ 37:59 ] Play Now | Play in Popup | Download

Professor Allison Druin is a Professor in the iSchool and Chief Futurist for the Division of Research at University of Maryland. She has been a leader in the the use of children as design partners, which has been widely applied, including to digital libraries for children (eg ICDL). She is currently seconded to the National Park Service, where she is Special Advisor for National Digital Strategy.

Talking points

With an inventor scientist father and an artist mother I’m a mix between the two of them

My undergraduate degree is in graphic design…A wonderful thing, I always say to people, if you want a real degree: problem solving, creativity, exploration – go get yourself a degree in design, it’s incredible.

I realised that I think like a designer -sometimes visually, sometimes problem solving – but really it’s about what are the parameters in front of me, how can I think out of the box to make something better than it is today.

Then at MIT, in my head I was translating from design-speak to technology-speak.

Not just how technology affects children but how children affect the design of technology

I was a big proponent – back when this was a bit of the lunatic fringe – of really hearing the voices of users as designers, as participants, full participants in the design process.

Rarely do you get a chance to ask kids who don’t have a lot of experience with technology, how do you tell stories? Why do you tell stories? What matters to you with stories? and then to work with them to figure out what that means in terms of new technologies.

It’s a people-led process – its understanding the needs of people, the desires of people, it’s also understanding how processes work, and how they are broken. And where you can bring solutions in that make change

We’re an information-centric world – the scale and speed that information moves, and we need better solutions, we can’t just keep doing the same things faster.

When we do amazing research for a particular population, it spreads like wildfire to what the rest of the world needs

The sooner you can get kids into the design process, the better the outcome will be, and the shorter the process will be in terms of back-end testing.

The notion of cultural tolerance was always underneath the surface of everything we do.

It was never about how do we make kids better readers, it was always how do we help people think about each other, oh and by the way, make them a better reader at the same time.

National Parks Service…a long time partner…maybe it is time for me to come in and think about a national strategy

How do we make it so that kids have a lifelong experience with parks? The pre- and post- experiences can be enhanced with new technologies

Today’s kids will look harder at the mountains if they’ve got a cellphone in their hands.

They’re thinking deeply about what is it that I am doing so that then I can report back to my friends.

Kids have a hard time not being able to be reporters themselves, not being able to share that experience.

If we do let our technology separate us from our physical world too much, that is a bad thing, but with embedded, mobile, ubiquitous technologies we can have physical/digital switching seriously, without a context collapse.

So what sort of language do we use with the Park Service about digital?

What does it mean to have 24/7 to the front door of the parks? Traditionally we built larger and larger visitor centres with beautiful exhibits, but what happens if the mobile app is the front door?

What would it mean if kids could digitally tag a landscape – to tell other kids this is a really cool place to go?

The messages, themes, are really important – the parks are about stewardship, about learning. The parks are not necessarily glorified vacation spots.

The parks are our best idea in education – they’re about teaching the American public that we need to be stewards of our own environment, or else there’s not going to be an environment.

Traditionally we’ve not been able to implicitly share these themes – some administrations haven’t wanted us to focus on climate change or the science behind things. Thankfully in more recent times we have been able to say the science matters, climate change matters, how do we look to ensure we are preserving

This goes for digital too – how do we look to digital to preserve what we know and what we care about?

The first innovation of the Park Service was the campfire (talks), before that they were really just to protect the land from poachers. In the campfire discussions we started talking about the stories behind the wilderness, the culture and the heritage that we have.

(Success) People taking up the methods: children in the design process.

People don’t question why we need to have children at the design table anymore, they just question why we haven’t done it sooner.

(Activist) I think all good academics, researchers, thinkers, are activists. Because we have to share ideas, we have to share what we are thinking. And we have to convince people that what we are doing matters, is unique and truly is a contribution.

(Motivation) Being able to help make change in this world.

CHI Conference (of which Allison is 2016 co-chair) theme is CHI for Good.

Making a little bit of change is going to make the world a little bit better in the long run. It’s not about making money, it’s not about better law, it’s about making people’s lives better.

We’re in a field HCI Human Computer Interaction, that starts with humans,

I’ve never seen such a uniformly positive response to a conference theme in 30 years of coming to this conference.

(how will it stick, not just be the year CHI was good) People really care deeply about change, and keeping that activist-change idea in the CHI community.

We’ve found that the impactful research is where you create innovative technologies that have broad impact.

(Challenges) HCI at scale.

It’s not about one type of user, one type of interaction. How do we work for multitudes of users, in multitudes of contexts, with multitudes of data.

(Miracle) I use this question. My most favourite answer was from a kid who I asked if you could wave a magic wand in your library, what would it be? And he didn’t know what a magic wand was – he had learnt to read reading his Mom’s magazines in the beauty shop. Once I had explained – if you could just change something, what would it be? He said, “I’d put grass on the floor of the library”. I said “what?” and he said “I’ve always been afraid to sit in the grass and read a book where I live, and that’s what I’ve always wanted to do”. So if I could wave a magic wand, I’d give grass everywhere so kids could feel safe, to learn, to be quiet, to explore, to do whatever they wanted, to sit and read a book.

That’s the challenge – HCI, technology at scale. When I got to the Park Service one of my colleagues said maybe you should start with one small thing and grow it. But I said that’s the problem, we’ve been doing that for too many years, we’ve got to see the larger picture. We’ve got to start with the large to be able to connect the dots of excellence.

We do so many wonderful things in this world, but they don’t seem to be connected to the next wonderful thing. In those connections, that glue, that’s where change can happen.

Working with children as design partners – it’s the surprises that make it worth doing everyday.
Could I have imagined that a kid would ask for grass on the floor the public library?
What does that mean? Can technology help? I made a digital library that makes it as fun to do the reading as the searching.

(Advice) Be a futurist. If all of us collectively could not just try and predict the future, but really try and prepare for it. And in preparing for the future we do what matters today – and the rest is commentary.

My children insist I put up this one too:

This conversation was recorded at CHI2016.

How to use narratives as a way of exploring possible futures – both desired futures and frightening futures.

Josh Tanenbaum [ 56:47 ] Play Now | Play in Popup | Download

Dr Josh Tanenbaum Assistant Professor at UC Irvine. He runs the transformative play lab, focussing on the experiences of traditionally marginalised. We also talk narrative games and ask what can we learn from steam punk?

Talking points

Designing for character transformation in games

How do you design a game that gives people an understanding of what the experience of being transgendered? Or the experience of living below the poverty line? Or the experience of being racially marginalised. Without stereotyping or appropriating. It combines participatory design, designing within these communities.

How to produce empathy?

Games that are successful in transformation are not that those tat providing with knowledge – what games do really well is provide experiences.

“Tomorrow as it used to be” provides a retrofuture lens, that has values for sustainability, it does a really good job of re-appropriating technology.

Steam Punk struggles a lot with the fact that the era that it draws its aesthetic inspiration from is really politically problematic -it was the colonialist time, women were treated terribly, ethic minorities were treated terribly – it was not an era of equality by any imagination. But the retrofuturistic lens provides a means to critique those aspects.

The closest analogue is the Arts and Crafts movement, and if you look at Ruskin you can see that it was a reaction against industrialisation, against mass production, against mass labour, it was a return to handicraft, a return to individual practice, the Arts and Crafts returned to the ornamentation of baroque and Gothic, and steam punk returns to the ornamentation of the Arts and crafts perion in a fantastic bit of historical cannibalism.

You see the same ethos in the Steam Punk making where you see people say I don’t want my mobile phone to look like everyone else’s I want it to reflect something about myself. People are rejecting at the cheap plastic things that result from industrialisation – these material outcomes of mass industrialisation are no longer satisfactory or acceptable.

Steam punk is characterised by a sense of optimism. This can be problematic if people whitewash and sugar-coat the past. There are post-colonial and indigenous steam punk researchers that doing very interesting work.

Unknowable what is the right thing to do.

Right now we are living with the consequences of choices just being made in the Victorian era, the outcome of 150 years of “isn’t this amazing we have all this power now!” but not realising the consequences of the power that industrialisation gave us. Its more nuanced than simply saying let’s learn from the mistakes of the past.

Every technological epoch is unable to look past its own assumptions.

Previously inconceivable resource consumption.

Modernism believed that there was a knowable truth in the universe that if you designed things according to the principles of modernism, that you would produce something that was empirically and objectively good, and good for all people. But in the process it spackled over and covered over a bunch of historical beauty – it tried to reshape into the vision that it had, of this attainable perfection. And then the post-modern realisation that we were only designing one vision of perfection, and that this vision didn’t serve the majority of humans in the world. We’re still grappling with that.

We have an infinite diversity on this planet with an infinite set of optimum needs, how do we reconcile that with a system that’s been designed to produce material goods and industry… in a way that tends to be very homogenising.

Games allow consequence free exploration of alternatives.

(How can games go beyond resource use?) What explores spatial impacts? Minecraft. Experiments where resource areas are limited, quickly result in decimation of the game landscape. But in games there’s very little promotion of living harmoniously, as soon as you take away the resource frontier, most game environments fail.

There has been a successful pacifist WoW player – but he was so unusual he made the news.

Journey is based on helpful interactions, cooperation and a sense of connectedness to other people and the world around you.

We have sunk ourselves into spatially biased communication. And sustainability asks us to move more to the temproal bias (see Harold Innes – bias of communication).

Games to experience loss of agency – it’s easy to judge someone of not properly exercising agency when you have lots of it.

Situations where you are given only bad choices

(Success in last couple of years?) Captain Chronomek

(Activist?) More and more so. Activist is a title like “artist” in that you are one if you say so. Meaningfully express changes I want to see in the world.

(Motivation?) Doing more things I love. For a long time that was enough, but now we’ve got a kid on the way, that’s changed a lot of my motivation, it’s changed a lot of how I think about the future. Its very easy when presented with the realities of our current situation, our environment, to give in to despair, but the current situation is the result of people giving into the easy choice. So giving in to despair as the easy choice is not the right choice. If I can do work that in some way participates in the conversation that leaves a little bit more of the world for my daughter, then I guess its worth it.

(Challenges?) Articulate work in a way that attracts funding.

(Miracle? or smallest thing that would make the biggest impact?) Tell a story that could actually stir people to reexamine deeply held partisan biases, tell a story that would really stop and question.

(Advice for listeners?) Take ownership of what you what want to do in the world – its not enough to wait for other people to do it for you. You have to determine what your goals and values are, and work your ass off to acheive them. If enough of us do that, we’ll find the world that we want.

This Sustainable Lens is from a series of conversations at University California Irvine. Sam’s visit was supported by the Newkirk Center for Science and Society, and coincided with Limits 2015.