Categories
computing

Changing mindsets

Bran Knowles

Values are malleable, the more we are exposed to “it’s good to care”, the more likely we are to care that way. The more we pander to the selfish – “acting this way is protecting your wallet”, this is distracting to the cause.

Bran Knowles argues that green computing that focusses on saving money through efficiency gains – either of computing systems themselves or behaviour change motivated largely by saving money – is actually doing a disservice to sustainability. She says the focus on individualist rational behaviours appeals to a selfish motivation and we need to flip those frames on their head.

Since we recorded this conversation Bran has graduated with her PhD. Dr Bran Knowles is now a post-doc at Lancaster, focussing in on several projects including working with WWF-UK and Common Cause to produce a white paper that explores higher impact routes that sustainable computing may take in the future. She’ll be presenting a note at CHI this year called Rethinking Plan A for Sustainable HCI.

Talking points:

If we stopped and thought about what matters, we could get by with less.

What we need is a change in mindset

(On gamification in sustainability) It’s the goal of game that matters, if we’re not directed to improving the environment, you’re not really changing anyone’s thought patterns that might ultimately lead to long term change

If it’s about scoring as many points as you can, whether or not you do to trick people into being more environmentally responsible, that’s not going to spill over into additional behavioural change for the cause of the environment

If you think of people as selfish (a rational actor, selfishly motivated), you can only get so far. Think of people as you do your friends, I know my friends care about many things – they are multifaceted, the more you talk with them about the environment, the more they begin to understand – to care – but we are not taking that approach to the strangers we design for.

Values are malleable, the more we are exposed to “it’s good to care”, the more likely we are to care that way. The more we pander to the selfish – acting this way is protecting your wallet, this is distracting to the cause.

If you make feedback technology that visualises how much money you save by switching off the lights for example, that’s just reinforcing the selfish mentality.

If you encourage people that the only reason to change their behaviour is to get some financial reward for doing so, then this damages their potential for opting to doing that for other, more altruistic reasons.

I’m working on design patterns that adopt dramatically different frames.

Categories
computing

An activist agenda

Ben Shneiderman by  John Consoli University Maryland

If someone is not speaking up then we should be worried

Ben Shneiderman has had a huge impact on everything we do. A father of the field of Human Computer Interaction, Ben is Professor for Computer Science at the University of Maryland Human-Computer Interaction Lab. Ben pioneered the highlighted textual link in 1983, and it became part of Hyperties, a precursor to the web. Ben is the author of Software Psychology: Human Factors in Computer and Information Systems (1980) and Designing the User Interface: Strategies for Effective Human-Computer Interaction (5th ed., 2010, with C. Plaisant) and Leonardo’s Laptop: Human Needs and the New Computing Technologies (MIT Press), won the IEEE Award for Distinguished Literary Contribution in 2004.

What you probably didn’t know is that Ben has strong views about the role of activism within Human Computer Interaction, “we have”, he says “an enormous opportunity to make a difference…the very nature of Human Computer Interaction is an activist agenda”.

We should expect as mature adults and professionals to be engaged in making a better world

If someone is not speaking up then we should be worried

This conversation was recorded after we spoke at a panel on activism at CHI 2013 “CHI at the barricades: an activist agenda?“. Ben highlights some challenges for us to continue to go beyond the technical, and to build sciences around social processes:

We need to shift towards human centred sets of metrics that looks at the number of megacontribs, terracollabs, and petathank-yous.

How do we create a language and metric of the human experience of technology that goes beyond bits and bytes and looks at human questions of trust, empathy, responsibility and privacy?

The problems we face …require technical solutions to be informed by a sensitivity to the social

Thinking with new language is the way we transform ourselves.

How can we enable marginalised individuals and communities to have a voice?

How can we build in leadership structures?

Changing the language we use and the way we engage with people could make a difference

Categories
art computing

Experiencing changing trajectories

Steve Benford

Deliberately and systematically creating uncomfortable interactions as part of powerful cultural experiences

Prof Steve Benford is Professor of Collaborative Computing at The University of Nottingham’s Horizon Digital Economy Research Hub. He is the first ever academic to take part in the new ‘Dream Fellowship’ at the BBC. Steve’s work on understanding trajectories through experiences provides us with insights into understanding and behaviour change. Working at the interaction of art and science, Steve focusses on pushing boundaries and engineering compelling experiences. His work into uncomfortable interaction may lead us to better ways of supporting societal change.

In partnership with artists group Blast Theory, Steve and his team have worked on Desert Rain, a combination of virtual reality, installation and performance to problematise the boundary between the real and the virtual. Similarly, Uncle Roy all arround you explored social changes and ubiquity in the city.

In recent work, Steve has been involved in Conversation with Trees. This has brought together art and science around issues of climate change, providing compelling experiences and provoking responses through sometimes deliberate ambiguity.

Recorded at CHI13. Photo on this image cc Frank Boyd.

Categories
computing education

Levelling up: sustainability is the epic challenge

Daniel Pargman

As the lines between games and reality become blurred, sustainability is the epic challenge

Dr Daniel Pargman is from Stockholm’s KTH where he holds several roles in the School of Computer Science and Communication, the Department of Media Technology and Interaction, and is associated with the Centre for Sustainable Communication. He teaches courses on the Future of Media, and on Social Media Technologies.

A specialist in virtual communities, particularly those in games, Daniel has another side, a deeply sustainable side that until recently he kept hidden in the manner of Clark Kent. We explore how these two personas and professional lives are increasingly becoming integrated.

This is the last in a series of four on  the interplay of gaming and sustainability.

Categories
behaviour change computing

Environmental impact of digital transformation

Chris Preist

 Helping people who are motivated by social good to frame it in terms business will understand.

Dr Chris Preist is Reader in Sustainability and Computer Systems at the University of Bristol.  In this role he is working on tools to “bridge the gap”, he hopes to help provide “a way of thinking about their concern for social good, into their professional lives”.

In this conversation we discuss how this came about in Chris’ career, this balance of technical work and deeper – perhaps spiritual – understanding.    He now teaches Sustainability, Technology and Business within a computer science degree.   Rather than a “litany of doom” he sees the courses as presenting ways of thinking about how to integrate social good with professional lives. (Citation: https://practicepath.com/)

Chris and his colleagues are currently exploring crowdsourcing and gamification for the Close the Door campaign.   “Normification” is the key he says, what are the mechanisms for spreading changes of social norm?

He has worked in association with Forum for the Future, working with Guardian News and Media to investigate the environmental impact of their digital transformation, with particular reference to changes in business models and customer behaviour.  Prior to joining Bristol, he was Principal Scientist and Head of UK research on sustainable IT systems at Hewlett Packard Labs (HP Labs), Bristol.  In this role, he led a team of 6 researchers who carried out research assessing the sustainability impacts of alternative business models for the personal computer and digital printing industry, and information management and presentation of sustainability data to enhance decision making.